How To Connecting Your Bank Account
Your bank account information is typically submitted by your organization when you sign up with B Generous. The process of connecting your B Generous account to your bank account happens automatically, so no action is needed on your part to receive funds once you've signed up, unless you hear otherwise from your account executive.
To change the bank account on file for your organization, email firstname.lastname@example.org, and a team member will assist you in the process of updating your information.
How Funds Will Appear in Your Account
- Typically you should receive funds within 2-3 business days of the donation completion date.
- Funds will be deposited into the bank account we have on file for your organization.
- Transactions should appear in your account from "Drake Bank", our banking partner.
- Transactions are batched together every 24 hours, so all gifts received in a 24 hour period will be pooled together into a single amount, instead of a separate transaction for each gift.
How Fees Will Appear in Your Account
Every day that you receive gifts through Donate Now, Pay Later, you should receive two transactions total for the day; a one transaction for all the funds received, and another transaction for the total fees:
- Total Amount Received: This will be the gross total of all donations you've received within the 24 hour period. This includes the donation amount, plus any additional amount donors have chosen to add to their gift to help offset program fees.
- Total Gross Fee Amount: This is the gross fee amount for the donation you received. Keep in mind that this amount is the net fee, since it does not reflect any reduction in your net fee resulting from any additional amount given by donors to help offset fees during their donation checkout. Your net fee amount is likely lower than the gross fee, since it is offset by donors additional contributions.
Questions about Funds, Fees or Deposits?
Feel free to reach out to email@example.com with any questions you might have about fees, funds or deposits.